Privacy Policy

Last Updated: January 15, 2025

At FuChat (accessible via Fuchat), we value your privacy. This policy explains how we handle your data when you use our chatbot automation services for Facebook, Instagram, and WhatsApp.

1. Information Collection

We collect information to provide better services to all our users. This includes:

• Account Information: Name, email address, and billing details.
• Connected Services: When you link Meta services (Facebook Pages, Instagram Accounts), we store the necessary access tokens and Page IDs to function.
• Subscriber Data: Public information of users who interact with your chatbots, as permitted by Meta's API policies.

2. Use of Information

Your data is used solely to:

• Operate the chatbot service and deliver messages.
• Bill for subscription plans.
• Notify you of service updates or technical issues.

3. Data Sharing

We do not sell your personal data. We only share data with:

• Service Providers: Cloud hosting (e.g., AWS) and payment processors (e.g., Stripe).
• Legal Requirements: If required by law or subpoena.

4. Your Data Rights

You have the right to access, correct, or delete your personal data. To request data deletion regarding your account or your bot's subscribers, please contact our Data Protection Officer at:

Email: privacy@fuchatwithu.com

5. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.